Mercury Storage Architecting / Consulting / Implementation Services
We help you with design, option grading, solution decisions, vendor interfacing, implementation and follow-up support and trouble-shooting.
- Solution Option Reviews: Finding innovative solutions that fit
- Solving Bottlenecks & Data Staging Problems
- Single Point of Failure Reviews
- Storage Deployment and Design
- Backup and Recovery Solution Scope Reviews
- Project & Disaster Recovery Planning
- Solution Training and Implementation
Consulting Services Details
Normal Business Hours, 8:00AM-5:00PM (M-F, Excluding Holidays)
$200.00/Hour (2 Hour min. + one way drive time if over 30 miles from Mercury Storage HQ)
$750.00 ½ Day (3-5 hours + one way drive time if over 30 miles from Mercury Storage HQ)
$1,500 Full Day (5-8 Hours + one way drive time if over 30 miles from Mercury Storage HQ)
- 1.5x / hour for After Hours (After 5:00PM M-Th)
- 2.0x / hour for Weekends (Friday after 5:00PM – Monday 8:00AM)
- 3.0x / hour for US Official Holidays
- $1,500/day for “Special” installs (Normal Business Hours – Please ask if special hours are required)
Mercury Storage Retainer Contracts – Additional support outside of Standard Vendor Support Contract
- Normal Business Hours* 8:00AM-5:00PM (M-F, Excluding Holidays)
- Special Hours* (7 x 24)
*Overtime and travel rules apply.
Pre-paid Engagement Contracts
| Client pre-pays for bulk hours in blocks, e.g.: | ||
| 20 Hours | $3,500 | $175/hr (per hour equivalent) |
| 50 Hours | $8,000 | $160/hr (per hour equivalent) |
| 100 Hours | $15,000 | $150/hr (per hour equivalent) |
Hours can be used for scheduled installations and maintenance of systems, or transferred to consulting time credits.
Benefits: Reduces costs, increases familiarity of environment, and provides preferential call status.
Renewals: Unused hours expire after one year of purchase. Overtime and travel rules apply. Overtime will reduce hours according to above multipliers.
Please contact us for more information and a no-cost consultation.
Requirements (partial list): Work Order Proposal for Review & Sign-offs, Credit Approval, review and agreements of Terms and Conditions with listing of Work Order - includes proposed scheduling). All pricing subject to change and confirmation of availability.




